
Ordering
& Payment
1
ORDERS
If an item is temporarily out of stock, we will contact you within 24 hours and advise you of an anticipated delivery time. If you have ordered multiple items you will be given the option of waiting and receiving your items all together, or you can choose to have them delivered in more than one consignment.
If an item has been discontinued or we are unable to secure further stock, we will cancel that order.
Please note, as with all Online Shopping, your completion of the checkout process does not explicitly guarantee we can supply the goods ordered.
2
WHERE IS MY ORDER?
- For Standard Item Deliveries, our platform helps consumers receive the pre-order products in 15 business days of accepting order.
- If you have not received your order within the above timescale please contact us and we will investigate the non-arrival.
3
METHODS OF PAYMENT
Online Store
-
Available
Automatic - PayPal
Using PayPal you can accept PayPal payments, credit cards, and debit cards.
Connecting PayPal as a Payment method to speed through checkout.
-
Currently not available
Automatic - Online Payment
Manual - Offline Payment
Shopee or Carousell
By placing an order on Shopee and Carousell. You can choose cash on delivery and pick up your purchase at a convenience store.
Wix Payments allows you to accept credit card payments. You can accept payments from all major credit cards: Visa, and Mastercard. Your card will be charged at the time of despatch. Cardholder details are checked securely by a third-party payment gateway.
4
WHEN DO I GIVE MY PAYMENT DETAILS
Payment is made at the 'Checkout' page, which can be accessed through the Shopping Cart.
Payment is only made when you click 'Pay now'.
5
WHEN WILL I BE CHARGED
The full purchase price will be charged to your debit or credit card upon despatch of your order.
6
I NEED MORE HELP
If you have a query about your order, please contact us via GET IN TOUCH online format with your order reference number to hand.
CLOTHING BRANDS
ARITZIA
ARKET
& Other Stories
COS
Crystal Haze
GANNI
Harrods
Kate Spade New York
Patrizia Pepe
REISS
INFO
JILLILS - a retailer targeted toward pre-order products. The pre-order model works best for fully-fledged brands and retailers with consumers prepared to wait. Smaller ethical brands are also benefiting from the sustainable advantages.
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