Privacy
Policies

At JILLILS Co. we respect your privacy and are committed to maintaining it. This policy discloses how we collect, protect, use, and share information gathered about you. This Privacy Policy was recently updated on 7th July 2024.

We will ask for your name and email address if you subscribe to our email newsletter. You can subscribe to our newsletter via the Sign-Up page on our website. We then retain your name and email address securely and use this information to keep in touch with you about new products and events, and top tips JILLILS Co. offers we think would be of interest to you. Your information is retained until you confirm you wish to Unsubscribe.

JILLILS Co. will never share your data with any third party without your explicit consent.

- You may unsubscribe from our email newsletter at any time by following the Unsubscribe link on any one of our emails.
- You can Subscribe again at any time.

When you place an order on our website, we will ask for the following personal information to help process your order quickly and efficiently:

• Your name;
• Your email address to send you a confirmation email, order updates, and for customer service;
• Your billing and delivery address to deliver your order;
• Telephone number for customer service;
• Payment details.

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We cannot see nor do we store your payment details.

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The importance of security is of the utmost concern to us. When you place an order on our website, all Wix sites are compliant with the highest Payment Card Industry Data Standards, supported by anti-fraud protection, to safeguard payment info and protect transactions both during transmission and once we receive it. Payment data in transit encryption uses HTTPS, TLS 1.2+, and automatic SSL, while data at rest uses AES-256. Our high-security PCI environment uses a FIPS 140-2-certified HSM.

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We do not share any of your data with any third party unless we are required to by law, for the fraud and identity check reasons detailed above, or to fulfill your delivery with our third-party delivery partners.
 

You may register for an Online Account as an alternative to Guest Checkout. This means certain information is retained and stored so that you do not need to re-enter it every time you shop with us.

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The following information is retained and can only be accessed by your unique login and password, which you will set when you register with us:-

• Your Name
• Your Billing Address and Shipping Address (if different)
• Your Email Address
• Your Date of Birth
• Previous orders

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Once you have registered online, you can check and update the information we store for your account by visiting our website and logging in. There are also some things that you can do to help protect the security of your information, such as never letting others see your login details and remembering to sign out of your account when you finish shopping with us.
 

We share personally identifiable information with our payment and parcel delivery partners, to process card payments and orders.

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All card payments made online will be subject to industry standard anti-fraud, identity theft, and credit authorization checks, generally via Chip and Pin or Contactless terminals. This data is fully encrypted and these checks are verified by our third-party payment partners.

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We do not see nor retain electronically any payment details for any transaction.

If your purchases are delivered by us to your home address or an alternative address, personally identifiable information may be shared with our carefully selected delivery service partners, so that we can fulfill your delivery. This will be your name and address along with a telephone contact and email contact details, and additionally, any specific delivery instructions you may have given.